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There are no more items in your cartPRIVACY POLICY
Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully subject at all times to the principles and rights contained in Regulation (EU) 2016/679 of 27 April, General Data Protection (RGPD) and other applicable regulations.
In compliance with the provisions of Article 13 of the GDPR we inform you of the following:
Responsible
NEW ALTERNATIVE TECHNOLOGIES, S.L., with CIF B-73869018 (hereinafter, NAT)
Avda. Europa, Edificio Cide, Planta 2, Vivero 2, Polígono Industrial Las Salinas, 30840 Alhama de Murcia.
what do we do with your data?
Section "New Customer"
The main purpose of this treatment is the management of registered users on our website, as well as sending advertising relating to products and services marketed by NAT or for sending advertising, discounts and promotions for products and services of other entities.
NAT ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without prior and express consent of our users. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.
Section "Make a Purchase"
The main purpose of this treatment is to maintain the contractual relationship with our customers, facilitate the processing of orders, statistical studies, as well as sending advertising relating to products and services marketed by NAT or for sending advertising, discounts and promotions of products and services of other entities.
Marketing Actions.
NAT may use such data to inform about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.
- Section "Sweepstakes"
The data will be processed to manage the participation of the persons interested in the sweepstakes, as well as to communicate the prizes to the winners. The basis that legitimizes the treatment is Art. 6.1.a) RPGD, granting of consent. The data will be kept until the statute of limitations of legal actions, after which they will be deleted.
Section "NAT Contact Form"
We will collect data in order to manage the NAT support center and contact with the customer via ticket in order to be able to attend to your request.
Use of tickets
Each user can access their tickets via username and password. Passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the tickets are confidential. NAT prohibits the publication of tickets to third parties and their disclosure in forums, social networks and any website.
Section "RMA-Returns Form"
The main purpose of this treatment is the management of the RMA (Use of warranty of your product).
Your data may be communicated to manufacturers in the event of faulty or defective products.
Information collected for web improvements
To improve our services and on-line shopping we are analyzing the NAT portal and the correct navigation of the user. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.
Legal basis for processing
For registration, purchase and warranty management we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect.
The user accepts that all personal data will be fully disclosed to Aplazame from the time the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper completion of the contract.
Addressees
On the occasion of the purchase, your data may be communicated to the following recipients:
Banking entities for the payment of purchases by card.
To the Office of consumers and users in case of any complaint.
To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located within the Spanish territory or outside it, depending on the product and / or service purchased.
In the legally established cases, as in the case of the Security Forces and Corps.
To the public administrations to which we have to provide information in order to comply with our legal obligations.
For sending newsletters or newsletters we may use the Mailchimp tool belonging to the U.S. company The Rocket Science Group, LLC. Therefore, we would be dealing with an international transfer of your data to provide only this service. You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a transfer of data but the data will only be used by this platform solely and exclusively to send newsletters and always with your consent.
NAT ensures the confidentiality of the data provided and guarantees that, in no case, will be transferred for any other use without prior express consent of our customers. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.
Rights of the interested parties
The interested party has the following rights:
He/she may request information about the stored personal data concerning him/her (access)
You may request that inaccuracies in your personal data be corrected (rectification)
He/she may request the deletion or limitation of the processing of his/her personal data and (deletion and limitation)
You may also request that your personal data be made available to you in a structured, standard, machine-readable format (portability)
To do this you must write to us, enclosing a copy of your ID card or document that identifies you, to the address Avda. Europa, Edificio Cide, Planta 2, Vivero 2, Polígono Industrial Las Salinas, 30840 Alhama de Murcia, also through our form or by e-mail to lopd@nfortec.com NAT.
The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us to solve any question related to the data.
Data Protection Officer
We have appointed a data protection officer (DPO) for any issue related to your personal data. You can contact him at lopd@nfortec.com
Data quality
Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.
Protection of minors
We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have authorized the collection and use of personal data of minors.
Social Networking
Through our website you can access the social networks Facebook, Twitter or Youtube open access to all users. These are websites where the user can register and follow us for free. In these social networks users will be able to know our activities, opinions, and access to photos and videos. Users of these social networks should be aware that this site is independent of the website https://www.nfortec.com/en/ and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter or Youtube. NAT is not the owner of the social networks.
Updated: May 25, 2018